Download the software on the official website and run it, you can directly click "Get VIP" in the upper right corner of the software to directly enter the purchase page.
After clicking the portrait button in the upper right corner of the software, select "Buy Now" to automatically jump to the payment interface
How to Use Your Coupons
If you get a coupon for the software, you can buy the version on the purchase page, click "Add to Cart", and click "I have a coupon" on the payment page.
How to Activate VIP After Purchase
After purchase, you will receive an email containing the VIP account information, click the portrait button in the upper right corner, and click the activation code, then paste the activation code in your email.
How to Refresh Invalid VIP
If you have changed the computer system environment, inserted the U disk, reinstalled the system, or replaced some computer hardware, etc;
The activation code has activated more than two devices. At present, the activation code has only two activations and is only allowed to be activated on two devices. The above situation can be solved by contacting us to reset the activation code, but the activation code can only be used on two devices at most, and more than two need to purchase additional VIPs to obtain a new activation code.
If none of the above solutions can solve your problem, please contact us and explain the specific situation, we will solve it for you as soon as possible.
Activate Your Account
This is a tutorial that describes how to activate BeeCut, which is helpful for a paid user or a user gets the activation code from a giveaway activity.
Click the User icon on the upper right to activate (if login interface doesn't automatically pop up)
Click "Activate" to enter activation code for fully utilizing the functions of BeeCut.
After you clicking “Activate”, paste the activation code from the email into the input box, and click “OK” to complete the software activation.
Activation Code is Invalid in the Following Situations
The activation code has expired (if it is a limited-time offer).
An activation code can be only activated once.
An activation code can't be activated frequently to renew the VIP subscription.
If you are a paid user, just renew your account status where no activation code is needed.
Sign in Problem
If you come across sign-in issues such as can't read QR code, can't open sign-in page, unknown error on the sign-in page, etc., please refer to the solutions below.
If you are running Windows XP or Vista on your computer, please update to Windows 7 or above systems. The service doesn't support Windows XP or Vista system.
Open your IE browser, click "Settings" > "About Internet Explorer" to check whether its version is IE 11 or not. If the version of IE is lower than 11, please update to 11 or above.
Check whether you have enabled agency. Open IE browser, click "Settings" > "Internet options" > "Connections" > "LAN settings", make sure all options are unchecked, click "OK". Restart program and try to sign in again.
Re-set IE browser. Click "Settings" > "Internet options" > "Advanced", select "Reset…", click "Reset" again and click "OK". Re-launch the program and try to sign in again.
If the solutions above can't solve your problem, please submit log file to us. Click "Three dots" button on the top > "Help" > "Feedback", input your email address, describe your problem and attach the screenshot about sign-in issue, check "Send log file" option, click "Submit". We will solve your problem as soon as possible!
Edit Problem
Failed to Import File
You can check whether your file format is included in the columns or not. If your file format isn't included, you can submit it to us.
Currently the program doesn't support importing the file that you download from some websites. You can use Free Online Video Converter to convert it and then import.
Preview Quality Lower than Source
To increase the rendering speed and preview video instantly, the video quality is compressed during the editing process. However, you can keep the output file as high quality as you chose.
Sound and Picture out of Sync
Please check program version to see whether it is the latest one at first. If you have problem in the latest version, please upload file to Free Online Video Converter. You don't need to change format or do other settings, click "Convert" directly, then try to import the converted file again. If you still have problem, please submit it to us, we will solve your problem as soon as possible.
Download, Install, Update and Check Version
Download and Install
Click the Download button below to download and install BeeCut.
You will receive a prompt on its interface, as long as there is a major update for BeeCut. If you close the prompt mistakenly, please click the "Three dots" button, and then select "Check for updates" in the drop-down list.
Check Version
If you see a prompt like "You are using the latest version", probably the developers just optimize the version and don't push update. You can check version to see whether it is the latest version or not. Click the "Three dots" button on the top and select "About" in the drop-down list, and then you can find the version.
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