Edit Problem

Failed to Import File

You can check whether your file format is included in the columns or not. If your file format isn’t included, you can submit it to us.

Video formats: MP4, MOV, AVI, MPEG, WMV

Audio formats: WAV, MP3, M4A, MID, FLAC, AAC, WMA, AU, AIFF, OGG

Image formats: BMP, JPG, PNG, TIF, HEIC

Currently the program doesn’t support importing the file that you download from some websites. You can use Free Online Video Converter to convert it and then import.

Preview Quality Lower than Source

To increase the rendering speed and preview video instantly, the video quality is compressed during the editing process. However, you can keep the output file as high quality as you chose.

Sound and Picture out of Sync

Please check program version to see whether it is the latest one at first. If you have problem in the latest version, please upload file to Free Online Video Converter. You don’t need to change format or do other settings, click “Convert” directly, then try to import the converted file again. If you still have problem, please submit it to us, we will solve your problem as soon as possible.

Rating: 4.3 / 5 (based on 9 ratings) Thanks for your rating!
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Posted by: on to FAQ. Last updated on October 31, 2018

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Comment (4)

  • avatar
    こんにちは、youtubeに動画を投稿したいと思うんですが、商用用でいいんでしょうか?
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  • avatar
    動画を編集してるさいに編集後の動画のながさが13分程なのですが、持続時間が20時間になっていました。持続時間を動画と同じにするにはどういしたらいいでしょうか?
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  • avatar
    コメントが完了する前にリターンを押してしまい、送信されました。
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  • avatar
    体験版をダウンロードしましたが、動画の明るさ調整が出来ません。
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